Job Description

Position: Clinical Manager - Audiologist or Hearing Instrument Specialist

Location: London, Ontario

Who We Are:

At Hearing Solutions , we connect people to the world of sound so they can hear what matters most. As Ontario’s largest independently owned hearing aid clinic, we are committed to providing exceptional care to our patients while offering our team a dynamic and supportive environment. We are seeking an experienced Clinical Manager to lead our London clinics, ensuring excellent service delivery and operational efficiency.

As the Clinical Manager , you will combine clinical expertise with management skills to oversee clinic operations while providing patient care. If you are an Audiologist or Hearing Instrument Specialist with leadership experience and a passion for clinical excellence and team development, we’d love to hear from you.

Key Responsibilities:

• Provide hands-on audiology services, including comprehensive testing, counselling, dispensing hearing aids, and continued follow up care.
• Cultivate relationships with patients, ensuring their hearing needs are met from the initial consultation to the successful resolution.
• Support the team with guidance on complex clinical cases and mentor team to promote growth.
• Oversee the daily operations at our Ottawa clinics, balancing clinical care with business goals to ensure optimal outcomes.
• Foster a collaborative, high-performance culture by mentoring and developing clinic team.
• Manage team performance through regular performance management tasks, feedback, and addressing any operational or clinical challenges.
• Drive business goals by managing budgets, resources, and ensuring financial and operational targets are met.

What you bring:

• Master’s Degree in Audiology or Hearing Instrument Specialist Certification
• Licensed by CASLPO/AHIP and ADP
• Minimum of 5 years of clinical experience in audiology, with leadership or clinic management experience
• Exceptional clinical skills in diagnostic testing, hearing aid dispensing, and patient counseling
• Strong leadership and mentoring skills, with experience managing teams and guiding professional development
• Excellent problem solving abilities to handle both clinical and operational challenges
• Strong interpersonal skills with a compassionate and customer-centric approach to patient care
• Ability to balance clinical care with clinic management to ensure both patient and business success

Why Join Us?

• Leadership Impact: Shape the future of audiology care and make a difference in patient outcomes across our Ottawa clinics.
• Professional Growth: We offer continuous education, training, and opportunities to grow both as a clinician and in your management career.
• Collaborative Team: Work alongside a passionate, supportive team that values clinical excellence and leadership development.
• Innovation: Work with cutting-edge audiology technologies and best practices to ensure the highest standard of patient care and operational efficiency.

As apart of our hiring process, we require that all applicants complete a 30-minute profile assessment. Please use the link below (copy & paste in your browser) to complete as this is a requirement for an interview. We recommend that you take this assessment in a quiet place, free from distractions.

Hearing Solutions is an equal opportunity employer that ensures a respectful work environment, and values and celebrates diversity in the workplace.

• We are also committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the recruitment.

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