Job Description

Title - Team Lead (Warehouse)

Tenure - Full Time, Ongoing

Location – Mississauga, ON

Pay Rate- $21/hr

Shifts & Coverage:

• S2: Monday to Thursday – 05:30 AM - 03: 30 PM
• S2: Monday to Thursday - 04:30 PM - 02:30 AM
• S3: Friday to Sunday – 06:00 AM - 06:00 PM

Role Overview:

The Shift Lead is responsible for hands-on team supervision, ensuring efficient operations in the Put to Store (PTS) areas while maintaining high performance, adherence to safety protocols, and team development.

Key Responsibilities:

• Lead and work alongside the team in the PTS areas, ensuring smooth daily operations.
• Provide coaching, training, and safety observation to team members, ensuring adherence to policies and best practices.
• Conduct performance reviews with the Operations Manager at least twice per shift, reviewing reporting and providing feedback to staff in a timely manner.
• Track bottom 3 and top 3 performers daily for Reasonable Expectation (RE) metrics, documenting coaching conversations and monitoring trends for overall team performance.
• Partner with the Operations Manager to identify successful team members based on performance, attendance, and adherence to company culture.
• Monitor attendance in work areas, focusing on reporting GAPs in PUT times, and provide coaching where necessary.
• Ensure Standard Operating Procedures (SOPs) are followed and be proficient in SOPs to effectively coach and train all team members.

Qualifications & Skills:

• Strong leadership, coaching, and mentoring abilities.
• Experience in warehouse or distribution center operations.
• At least 1 year experience as a Team Leader or similar role
• Ability to analyze performance trends and take action accordingly.
• Proficiency in safety and operational procedures within a logistics or distribution setting.
• Strong communication skills to coordinate with both team members and management.
• Must be comfortable lifting up to 50 lbs and working in a physically demanding environment.

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